Conrad Indianapolis

What's Good? with Ebony Chappel a month ago

staying at the Conrad for a special occasion and Oscar has been a God send! our standard mini fridge wasn’t cold enough and he brought a large one to the room in the middle of the night to keep our food cold! this is night one of a weekend stay so i may have more to share but had to get this out ASAP before i forgot LOL he’s amazing and definitely represents the best of what this place has to offer. also, the valet (Santino) was amazing as well. 😊

Paige Giese 2 months ago

I’m pretty confused how this hotel is considered high end and luxurious. We had a fine stay with good service, but we definitely did not feel as though it was worth the high price. Our bathroom could have been cleaned better before we arrived. It was evident that the bathtub and the shower were not cleaned well - if at all. The beds were not very comfortable to sleep on. We had several problems with our room key throughout the whole visit. The TV had no streaming capability and had limited channels available. The lamp on our bedside table had outlets on them that did not work. The TV remote was gross and clearly had not been wiped down in weeks. Overall…. This hotel seems quite outdated for the high price. We would have much rather spent our money elsewhere.

Ashton Hayes 9 months ago

JP at the Conrad Hotel front desk was exceptional. From check-in to check-out, JP was professional, welcoming, and genuinely helpful. We had an issue with our room upon arrival and JP quickly worked with leadership to solve our problem. Everything was handled efficiently, and any questions we had were answered with care and attention. Excellent service and a great first impression of the hotel. JP even went above and beyond for our girls and got them sweet treats throughout the weekend!